Are customs/duties fees included in international shipping costs?Updated 2 hours ago
No — international orders are shipped Delivered Duty Unpaid (DDU), which means customs duties, taxes, or import fees are not included in your shipping charge and must be paid by the recipient upon delivery.
For international shipments, all customs, duties, and taxes are the responsibility of the customer. These charges are imposed by the destination country and can vary significantly depending on the type of product, its value, and the country's specific regulations. As the importer of record, the customer is responsible for understanding and paying these charges.
To determine the estimated costs for your shipment, please contact your local customs office or research the customs and import regulations for your country.
IMPORTANT:
If a shipment is refused due to unpaid duties or taxes, it will be abandoned by the carrier. For this reason, we do not offer refunds when:
The customer refuses to pay the required duties (taxes), and the item is returned to us.
The customer provides an incorrect shipping address, leading the item to be lost/abandoned.
In both of these cases, the order will not be refunded.
Additional Considerations:
Customs clearance procedures can sometimes cause delays in international shipments.
In some cases, customs officials may inspect or hold shipments for further processing, which could result in additional delays.
Disclaimer:
While we strive to provide accurate information regarding customs, duties, and taxes, regulations and charges can change frequently. We recommend that customers stay informed and verify the latest information with their local customs office.