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Shipping

How much does shipping cost?

Domestic. Free Shipping (3-5 Business Days). 2nd Day - $19 (2 Business Days). Overnight - $29 (1 Business Day). Please note: Business days are Monday-Friday, excluding holidays. Orders placed on Friday before 12:00 PM PST for overnight shipping will

Which countries do we ship to?

We offer worldwide shipping to most countries, including:. Argentina, Australia, Austria, Barbados, Belgium, Brazil, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Faroe Isla

When will my order ship?

In Stock Items:. Orders placed before 9 AM PST will typically ship the same business day. Orders placed after 9 AM PST will ship the next business day. 2nd Day and Overnight Shipping: These orders will take one business day to process and ship. Weeke

Who handles customs, duties & taxes?

For international shipments, all customs, duties, and taxes are the responsibility of the customer. These charges are imposed by the destination country and can vary significantly depending on the type of product, its value, and the country's specifi

PO Boxes & Military Addresses

Currently, only USPS (free shipping option) can deliver to PO Boxes. Express orders, 2nd day and overnight, cannot be shipped to PO Boxes or military addresses.

Lost or Stolen Packages

SANDMARC is not responsible for lost or stolen packages that are marked as delivered by the carrier. If you believe your package is missing, please contact the carrier directly and notify our support team so we can assist you as best we can.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order. Orders shipped to incorrectly entered addresses are the responsibility of the customer and not eligible for a refund. We recommend contacting the carrier using your tracking number

What happens if my shipping address is incorrect?

If your order has already been shipped, we are unable to change the shipping address. However, you can personally reach out to the courier, to arrange for the correct address. Please use your tracking number to assist in the process.