Who handles customs, duties & taxes?Updated 10 months ago

For international shipments, all customs, duties and taxes are the responsibility of the customer. As the taxes and duties vary by country, please check with your customs office for estimated cost.*
 

*IMPORTANT:

15% restocking fee is charged for the following circumstances:

1. Customer rejects to pay duties (taxes) and the item is returned.

2. Customer inputs an incorrect shipping address and the item is returned.In addition, original shipping cost will not be refunded. 
 

For items that get lost or are damaged due to the above two errors by the recipient, no refunds will apply.

This only applies to international orders.