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Pre-Orders & Sold Out Products

Can I pre-order items that are out of stock?

Yes, you can place a pre-order for an item that is out of stock. This will ensure you receive your order as soon as it is available.

What happens if my pre-order is delayed (hasn’t shipped)?

Due to unforeseen circumstances, a pre-order may be delayed. In this scenario, we will send out updates with a new ETA. We can also cancel and refund your order upon request.

How are pre-order payments processed?

Payment is collected upon order placement just like a standard order.